Security

Registered Business

Vibanx (Canada) Ltd is a company incorporated under the Canada Business Corporations Act (Corporation Number 1001237773), whose registered office is at 300 Supertest Rd Unit 1, North York, TORONTO, ONTARIO, M3J 2M2, Canada  trading as “Vibanx”).  

Vibanx (Canada) Ltd is registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Money Services Business (MSB) with FINTRAC ( MSB number: C100000384) and is regulated under the Retail Payment Activities Act (RPAA) in relation to the provision of payment services.  

Regulated Payment Providers we work with 

Vibanx (Canada) Ltd has carefully selected industry leading fintech and foreign exchange partners to provide our clients with regulated services and products: 

Equals Money 

Payment services are provided by Equals Money Plc. Equals Money Plc is authorised as a Payment Institution by the Financial Conduct Authority (FCA) with Firm Reference Number (FRN) 488396. Company registered in England & Wales No. 05539698. Registered Office: 3rd Floor, Vintners’ Place, 68 Upper Thames St, London, EC4V 3BJ 

Equals Money Safeguarding Statement:  

Unlike bank deposits, customer funds held by payment institutions and e-money issuers are not protected by the Financial Services Compensation Scheme (FSCS). Instead, firms are required under FCA safeguarding rules to keep these funds separate from their own and protected in specific ways. 

Because this distinction is not always well understood by customers, the FCA expects firms to include a clear and prominent safeguarding statement whenever financial promotions are issued. This ensures customers are not misled into thinking their money has the same protections as a bank account and helps set accurate expectations about how their funds are protected. 

Equals Money Plc accounts are not covered by the Financial Services Compensation Scheme (FSCS), instead your money is protected via safeguarding. Your funds are held in specially designated, safeguarded bank accounts, which keep them separate from our other assets. 

Safeguarding Arrangements 

Funds are safeguarded by our FCA-regulated e-money partners at a credit institution. 

When funds are posted to your account, in line with regulatory requirements, the regulated [payment/e-money] institutions who we work with safeguard your funds. This means that the funds shown in your payment account or e-wallet are held at reputable banks or covered by an insurance policy, and most importantly, are protected for you in the event of our partner [e-money/payment] institutions, or our, insolvency. Our partners stop safeguarding your funds when the money has been paid out of your account to your beneficiary’s account. If you require a breakdown of the exact amounts of funds you have safeguarded at each of our [e-money/payments partners] at a particular point in time, please do not hesitate to contact us. 

Data Protection 

We comply with applicable Canadian privacy laws, including the federal Personal Information Protection and Electronic Documents Act (PIPEDA), and where relevant, provincial privacy legislation such as Quebec’s Act Respecting the Protection of Personal Information in the Private Sector. These laws protect customers against the misuse of personal data, and we apply commercially reasonable safeguards to ensure its security. This protects customers against the misuse of personal data. Personal data is retained for the duration required under applicable laws, typically 5 years in line with our Privacy Policy. We regularly review the information being collected ensuring there is a sound business reason for requiring the information to be retained. Data shall be processed lawfully and is processed only for the purpose for which it was collected.  

We apply commercially reasonable safeguards designed to protect data against unauthorised access, loss, or misuse. While no system can be guaranteed 100% secure, we continually monitor and update our practices to maintain a high level of security